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28

Jun

You're Not A Stylist!

A customer comes into my store with her baby in a stroller. I greet her, but she is too distracted to respond. She picks out a couple of pieces and lays them over the stroller.
Jacquie:
may I start you a fitting room?
Customer:
yes, great. Thank you.
Jacquie:
(takes the skirt and two dresses off the stroller and puts them into a fitting room)
Customer:
(continues browsing and takes out a white top. Customer looks around and seems confused all of a sudden) where did I...?
Jacquie:
pardon me?
Customer:
I thought I had a couple of pieces on my stroller.... Excuse me (to another customer) Why did you take my clothes from my stroller?!?
Customer 2:
excuse me?
Customer:
my clothes. I left them on my stroller. Why would you take them?
Customer 2:
...what?
Jacquie:
oh! I asked you if you wanted me to start you a fitting room for the pieces you picked out. So I put them in the fitting room for you.
Customer:
I never asked you to do such a thing please bring them back to me.
Jacquie:
uhh okay...(grabs pieces from fitting room and brings them back out to her)
Customer:
(looks at pieces I brought back out) These aren't the pieces I picked out.
Jacquie:
I'm pretty sure they are...
Customer:
these aren't them!
Jacquie:
well I haven't started any fitting rooms for anyone else...And since I just took them from you about a minute ago..im pretty certain that these are the ones you picked out.
Customer:
(looks at tags) made in china??! Well these definitely aren't going to fit me no matter what size I choose...those Chinese people are so small.
Jacquie:
they are standard sizing...
Customer:
so if I try these on and go out in public after I buy them. And tell people that I got this outfit from this store... And people think it looks awful then I'll come back in here and blame you for making me look silly. Right?
Jacquie:
I'm sorry, I don't understand...?
Customer:
I can't try these pieces on because I have my baby. So if I go home, try them on and they look awful. I'm going to blame you for it.
Jacquie:
you picked those pieces out yourself...I will not take any responsibility for such a thing...if you decide to get it and don't try it on...That's a risk you are taking. Not me.
Customer:
can I refund it if it doesn't work then?
Jacquie:
we do exchange or store credit only. Sale items are a final sale.
Customer:
well that's just stupid. Did you make up those rules?
Jacquie:
no. I just work here.
Customer:
that's what they all say. Maybe you shouldn't be a stylist then.
Jacquie:
But... I'm not a stylist...
Customer:
Exactly!!! (exit customer)
Jacquie:
(WTF??!?!?)