28
Jun
You're Not A Stylist!
- A customer comes into my store with her baby in a stroller. I greet her, but she is too distracted to respond. She picks out a couple of pieces and lays them over the stroller.
- Jacquie:
- may I start you a fitting room?
- Customer:
- yes, great. Thank you.
- Jacquie:
- (takes the skirt and two dresses off the stroller and puts them into a fitting room)
- Customer:
- (continues browsing and takes out a white top. Customer looks around and seems confused all of a sudden) where did I...?
- Jacquie:
- pardon me?
- Customer:
- I thought I had a couple of pieces on my stroller.... Excuse me (to another customer) Why did you take my clothes from my stroller?!?
- Customer 2:
- excuse me?
- Customer:
- my clothes. I left them on my stroller. Why would you take them?
- Customer 2:
- ...what?
- Jacquie:
- oh! I asked you if you wanted me to start you a fitting room for the pieces you picked out. So I put them in the fitting room for you.
- Customer:
- I never asked you to do such a thing please bring them back to me.
- Jacquie:
- uhh okay...(grabs pieces from fitting room and brings them back out to her)
- Customer:
- (looks at pieces I brought back out) These aren't the pieces I picked out.
- Jacquie:
- I'm pretty sure they are...
- Customer:
- these aren't them!
- Jacquie:
- well I haven't started any fitting rooms for anyone else...And since I just took them from you about a minute ago..im pretty certain that these are the ones you picked out.
- Customer:
- (looks at tags) made in china??! Well these definitely aren't going to fit me no matter what size I choose...those Chinese people are so small.
- Jacquie:
- they are standard sizing...
- Customer:
- so if I try these on and go out in public after I buy them. And tell people that I got this outfit from this store... And people think it looks awful then I'll come back in here and blame you for making me look silly. Right?
- Jacquie:
- I'm sorry, I don't understand...?
- Customer:
- I can't try these pieces on because I have my baby. So if I go home, try them on and they look awful. I'm going to blame you for it.
- Jacquie:
- you picked those pieces out yourself...I will not take any responsibility for such a thing...if you decide to get it and don't try it on...That's a risk you are taking. Not me.
- Customer:
- can I refund it if it doesn't work then?
- Jacquie:
- we do exchange or store credit only. Sale items are a final sale.
- Customer:
- well that's just stupid. Did you make up those rules?
- Jacquie:
- no. I just work here.
- Customer:
- that's what they all say. Maybe you shouldn't be a stylist then.
- Jacquie:
- But... I'm not a stylist...
- Customer:
- Exactly!!! (exit customer)
- Jacquie:
- (WTF??!?!?)